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PRIVACY POLICY

Privacy Policy

Urbanix Co., Ltd. (hereinafter "we," "our," or "the Company") sets out this Privacy Policy (hereinafter "this Policy") below regarding the handling of personal information in connection with the website we operate and our business activities.

Established 2024.06.12 / Last revised 2026.00.00

Article 1 (Scope of Application)

  1. This Policy applies to the handling of personal information in connection with our website (https://urbanix-japan.com) and our related business activities.
  2. The handling of personal information within "Placebook" (https://placebook.jp), a service we provide, is governed by that service's own privacy policy.

Article 2 (Definition of Personal Information)

"Personal information" means "personal information" as defined in the Act on the Protection of Personal Information (hereinafter the "Personal Information Protection Act"), that is, information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other description contained in such information, and information that includes an individual identification code.

Article 3 (Information We Collect and How We Collect It)

  1. We collect the following information through our contact form.
    • Name
    • Email address
    • Company/organization name, department, and title
    • Phone number
    • Type of inquiry and details of your request
    • Area of interest and current stage of consideration (for business-related inquiries)
    • Media outlet name and deadline (for interview or speaking requests)
    • Role(s) of interest and portfolio URL, etc. (for recruitment-related inquiries)
  2. We may also obtain a customer's name, affiliation, contact details, and similar information through business communications, exchange of business cards, events, and the like.
  3. As set out in Article 8, we collect information on website usage through cookies and similar technologies.

Article 4 (Purposes of Use)

We use the personal information we obtain for the following purposes.

  1. To respond to inquiries and provide any necessary follow-up communication
  2. To handle consultations, quotations, and proposals relating to our business
  3. To carry out our operations, perform contracts, and communicate in connection with them
  4. To conduct recruitment screening and related communications
  5. To respond to requests for interviews, speaking engagements, and written contributions
  6. To provide information about our services, case studies, and activities
  7. To analyze and improve website usage
  8. For purposes incidental to any of the above

Article 5 (Change of Purpose of Use)

  1. We may change the purpose of use to the extent that the new purpose is reasonably considered to be related to the original purpose.
  2. If we change the purpose of use, we will notify the individual concerned of the new purpose or announce it on this website.

Article 6 (Provision to Third Parties)

  1. Except in the following cases, we will not provide personal information to third parties without first obtaining the consent of the individual concerned.
    1. Where required by law
    2. Where necessary to protect a person's life, body, or property, and obtaining the individual's consent is difficult
    3. Where specially necessary for improving public health or promoting the sound growth of children, and obtaining the individual's consent is difficult
    4. Where it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either in carrying out affairs prescribed by law, and obtaining the individual's consent would risk impeding the performance of those affairs
  2. Notwithstanding the preceding paragraph, a recipient in the following cases is not considered a "third party."
    1. Where we outsource the handling of personal information within the scope necessary to achieve the purpose of use
    2. Where personal information is provided in connection with the transfer of business due to a merger or other cause

Article 7 (Outsourcing and Provision to Third Parties Located Overseas)

  1. We use the services of external providers for operating our website and for receiving and managing inquiries. In connection with this, we may outsource all or part of the handling of personal information to these providers.
  2. The main providers we use and their locations are as follows.
ProviderLocationPurpose
Vercel Inc.United StatesWebsite hosting
microCMS, Inc.JapanContent management
(Email delivery service)(To be determined)Sending inquiry submissions
Google LLCUnited StatesAnalysis of website usage

When providing personal data to third parties located overseas, we take the measures required under the Personal Information Protection Act. For information on the personal information protection systems of other countries, please refer to the website of the Personal Information Protection Commission.

Article 8 (Use of Cookies and Similar Technologies)

  1. Our website uses cookies and similar technologies to understand usage and to improve our services.
  2. We use Google Analytics as an access-analysis tool. This tool uses cookies to collect usage data that does not include information identifying any individual. The data collected is managed in accordance with the privacy policy of Google LLC.
  3. You may decline the use of cookies through your browser settings. Doing so, however, may make some functions of our website unavailable.
  4. To opt out of Google Analytics, please use the opt-out add-on provided by Google.

Article 9 (Security Control Measures)

We take the following measures to prevent the leakage, loss, or damage of the personal data we handle, and to otherwise manage it securely.

  1. Organizational security control measures We have designated a person responsible for the handling of personal data and established a system for confirming how it is being handled.
  2. Human security control measures We provide our employees with information on matters to observe when handling personal data.
  3. Physical security control measures We control entry to and exit from areas where personal data is handled, and manage the equipment used there.
  4. Technical security control measures We control access to the information systems that handle personal data and take measures such as encrypting communications.

Article 10 (Requests for Disclosure, Correction, Suspension of Use, etc.)

  1. Where an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of their retained personal data, we will confirm the requester's identity and respond in accordance with applicable law.
  2. Requests for disclosure will be handled by providing the information in electronic form or by such other method as the individual has requested.
  3. We may charge a fee corresponding to our actual costs in responding as described in the preceding paragraph. Where a fee will be charged, we will notify you in advance.
  4. We may decline to respond, in whole or in part, in any of the following cases. Where we do so, we will notify you of that fact without delay.
    1. Where responding would risk harming the life, body, property, or other rights or interests of the individual concerned or of a third party
    2. Where responding would risk significantly interfering with the proper conduct of our business
    3. Where responding would violate other laws or regulations

Article 11 (Disclosure of Matters Concerning Retained Personal Data)

Name of business operatorUrbanix Co., Ltd.
AddressKBC Kaikan 2F, 1-1-34 Nagahama, Chuo-ku, Fukuoka City, Fukuoka Prefecture
Name of representativeTomokazu Iwabuchi, CEO
Purpose of useAs set out in Article 4
Request procedureAs set out in Article 10
Contact for complaintsAs set out in Article 13

Article 12 (Changes to This Policy)

  1. We may change this Policy as necessitated by changes in laws and regulations or for other reasons.
  2. The revised Policy takes effect once it is posted on this website. Where we make a material change, we will announce it on this website.

Article 13 (Contact for Inquiries)

For inquiries or complaints regarding this Policy or the handling of personal information, please contact us at the following.

Urbanix Co., Ltd.
810-0072 KBC Kaikan 2F, 1-1-34 Nagahama, Chuo-ku, Fukuoka City, Fukuoka Prefecture, Japan
Tomokazu Iwabuchi, CEO
Inquiries: via our website's contact form
Complaints regarding the handling of personal information may also be submitted to the Personal Information Protection Commission.